At Borbor, we try to make certain clients are proud of each purchase. If you aren't absolutely satisfied with your order, we provide a truthful go-back and refund system primarily based totally on particular conditions.

Return Window
Customers have 30 days from the transport date to provoke a go-back. Items have to be in their authentic condition, unworn, unwashed, and with all tags attached.

How to Request a Return or Refund
To begin a go-back or refund request, touch our guide group at [email protected] together with your order variety and motive for the go-back. Our group will assess your request and offer similar instructions.

Return & Refund Conditions

• Defective or Damaged Items
  If you get hold of a faulty or broken product, notify us inside 7 days of receiving the object. We will offer a pay-as-you-go back label, and as soon as we verify the defect, you'll get hold of a complete refund or a replacement.
• Wrong Product Received
  If the object you obtained isn't the same as what you ordered, document it inside 7 days. We will set up a go-back and ship you the perfect object at no greater cost.
• Order Not Delivered
  If your bundle has now no longer arrived inside the predicted transport timeframe, touch us. After investigating the difficulty with the carrier, we can both reship your order or give you your money back if the bundle is lost.
• Order Cancellation
  If you cancel your order earlier than it's far shipped, you'll get hold of a complete refund inside 3-5 business days. However, if the order has already been shipped, cancellation is now no longer possible, and our go-back coverage will follow after you get hold of the object.

Refund Processing Time
Once your lower back object is obtained and inspected, refunds are processed inside 5-7 enterprise days for your authentic charge method. Processing instances can also additionally range, relying on your bank.

Return Shipping Costs

• If the go-back is because of our error (faulty, incorrect, or broken object), we can cover the go-back transport costs.
• If the go-back is because of non-public preference (e.g., incorrect size, extraneous mind), the client is answerable for go-back transport fees.

For similar inquiries, experience loss, or to reach out to us, contact us at [email protected].